Web Management
Evolution Site Manager™
Performance Management
Evolution Site Manager™ exists to prevent the cycle of decline by managing your website as a living operational system – one that adapts through intentional improvements and enhancements over time.
Get 24/7 management to secure, optimize, revise, update, maintain, backup, and support your web presence.
01
The Problem
Static Thinking Creates Hidden Risk
A website stays effective when it’s treated as a living system — not a one-time deliverable.
Without ongoing oversight, even well-built sites slowly decline. Performance drifts. Small issues compound. Changes feel risky, so they’re delayed. Eventually, the site requires a disruptive and expensive rebuild.
Evolution Site Manager™ exists to prevent that cycle by managing your website as a living platform – one that adapts through small, intentional improvements over time.
The Problem With “Launched” Websites
The website doesn’t fail all at once - it quietly erodes.
What typically happens:
- Updates get delayed or skipped
- Performance slowly declines
- Content becomes outdated or inconsistent
- Teams avoid changes because “something might break”
- The site quietly stops supporting growth
- A rebuild is necessary to scale with the business
Websites are often left unattended until something breaks, traffic drops, or credibility slips.
02
The Solution
Launch is one step - Management is the journey.
Professional site management isn’t about keeping the lights on - it's about making deliberate progress.
Most organizations understand that critical systems improve through continuous care – not periodic replacement. Websites are no different.
Websites are a complex, dynamic asset that require continuous management, maintenance, and updates to function effectively, securely, and remain relevant to its users and business goals.
Our clients choose professional web management because:
- Small issues are cheaper to fix than big ones
- Incremental change reduces risk
- Performance standards constantly change
- Content stays aligned with the business
- Security is an ongoing responsibility
- Confidence changes how teams use the site
- They want a long-term partner, not a ticket system
Keep Your Site Strategically Agile, Resilient and Adaptable
03
Service Offerings
Evolution Site Manager™
Performance, Optimization, Security, Maintenance and Support
Evolution Site Manager provides continuous site enhancements focused on improving performance and keeping content updated over time. Rather than waiting for problems to surface, we manage necessary changes that preserve momentum and brand credibility.
Performance Auditing
Speed and load-time optimization, code cleanup, and site-health monitoring to stay responsive and efficient.
SEO Optimization
SEO strategies, monitoring and reports, and adjustments based on performance, analytics, and data trends.
Analytics & Reports
Analytics traffic monitoring and reports on user behavior and engagement for overall site improvement.
Mobile Optimization
Maintaining optimization across mobile devices as layouts, content or design is added, revised or changed.
User Experience
Adapting and maintaining a seamless and intuitive user experience across navigation and site content.
Technology Upgrades
Upgrades in features and functions as they become available to replace outdated trends and functions.
Content Management
Content revisions or additions to realign messaging, adjust services, or update positioning.
Design Changes
Layout adjustments and photo changes. Asset curation, sizing, and image conversion for page speed.
Site Enhancements
Proactive identification of issues and opportunities for growth. Minor error fixes and preventative measures.
Security & Oversight
24/7 security hardening and vulnerability monitoring, brute force firewall, and daily malware and virus scanning.
Site Maintenance
Real Time* updates for patches, plugins, applications, themes, and platform, based on your specific site build.
Human Support
Priority support ensures personalized assistance for questions and concerns with real, knowledgeable experts.
04
The Benefits
Benefits of Professional Management
Longer lifespan. Lower risk. Stronger performance.
Active management replaces reactive cycles with steady progress, keeping the website reliable, relevant, and aligned with business goals over time.
Professional site management keeps your business agile without forcing you to learn or master complex programs, or constantly think about your website.
Your website remains a viable asset - not a future problem.
What You Get:
- A site that reflects your current capabilities, not last year’s
- Consistent user experience across devices
- Stronger trust and credibility with prospects
- Reduced risk from security gaps and outdated software
- Freedom to focus on operations, growth, and clients - not upkeep
Active management protects both performance and investment.
05
Why Breakpoint
Operational Oversight Across the Full Website Lifecycle
Increase site longevity and protect your investment
Evolution Site Manager™ applies disciplined WebOps principles – managing the website as an integrated ecosystem that supports real operations. Every core system is maintained, monitored, and refined over time.
Who We Built This Service For
Companies that:
- Don’t have internal web expertise
- Rely on their site for credibility and clarity
- Need a website aligned with their firm’s caliber
- Want their website to evolve with the organization
- Prefer proactive care over reactive fixes
- Treat their website as a business asset, not a side project
This service is for organizations who view their website as an integral part of their business.
Supported Business Operations
A website is part of how the business runs — not just how it looks.
Professional site management supports multiple core business operations by keeping the website reliable, current, and aligned with how the organization actually functions.
Sales & Business Development
Your website is often the first checkpoint before a prospect engages. Site management ensures it consistently supports sales efforts instead of quietly undermining them.
Active management supports sales by:
Keeping services, positioning, and messaging current
Ensuring fast load times and stable performance
Maintaining clear user flows that support inquiries and next steps
Preventing broken pages, outdated offers, or confusing conte
Marketing & Visibility
Marketing efforts rely on a website that search engines can crawl, users can navigate, and content teams can update without friction.
Site management supports marketing operations through:
On-page SEO and structural upkeep
Content publishing and refinement
Technical health that supports search visibility
Preventing content sprawl and structural decay
Marketing works better when the website remains structurally sound and current.
Operations & Internal Efficiency
When websites are unstable or neglected, they create interruptions — urgent fixes, unclear ownership, and unnecessary internal involvement.
Active management supports operations by:
Handling updates, monitoring, and maintenance externally
Reducing emergency issues and downtime
Allowing internal teams to stay focused on their roles
Creating predictable workflows instead of ad-hoc requests
Fewer website issues means fewer operational interruptions.
Risk Management & Security
An outdated or unmanaged website is a common security risk. Vulnerabilities don’t just affect the site — they affect reputation, data, and trust.
Site management supports risk mitigation by:
Applying regular software and security updates
Monitoring for vulnerabilities and abnormal behavior
Maintaining backups and uptime protections
Preventing small risks from escalating into incidents
Proactive oversight reduces preventable business risk.
Brand & Reputation Management
A website that feels outdated or inconsistent signals neglect — regardless of how strong the business actually is.
Active management supports brand operations by:
Keeping design, messaging, and content aligned
Preventing visual and structural degradation over time
Ensuring the site reflects current standards and expectations
Maintaining consistency across devices and browsers
A maintained website protects brand perception at scale.
Content & Knowledge Management
As businesses grow, websites accumulate pages, posts, and resources. Without oversight, structure breaks down and clarity suffers.
Site management supports content operations by:
Guiding where and how new content is added
Refining existing content as services evolve
Maintaining logical structure and navigation
Preventing clutter and redundancy
Content stays usable, not just published.
Leadership & Strategic Oversight
Executives don’t need more systems to manage - they need systems they can rely on.
Active site management supports leadership by:
Providing predictable oversight and accountability
Reducing uncertainty around website health
Supporting long-term planning instead of reactive decisions
Preserving the website as a stable business asset
Leadership gains confidence when the website is under control.
Evolution Site Manager Plans
The ultimate plans for optimal site performance, security, and content management.
*Requires a twelve month (one year) subscription commitment.
Managed Business Sites
Silver Plan
Foundation & Stability-
Secure Site Access
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Security Monitoring & Audits
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On-Page SEO Optimization
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Directory Listing Management
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Error & 404 Monitoring
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Mobile Optimization & Repair
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Asset Management & Optimization
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Site Analytics & Monthly Report
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Core Performance Optimization
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Form Submissions CSV
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Maintenance & Backups
-
Monthly Web System Review
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4 Hours Consultation Time
-
5 Content Updates / Additions
-
4 Hours Priority Support
See Evolution Terms
Gold Plan
Optimization & Growth-
Secure Site Login & User Control
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Custom Admin Dashboard
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Security Monitoring & Audits
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On-Page SEO Optimization
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Directory Listing Management
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Error & 404 Monitoring
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Mobile Optimization & Repair
-
Asset Management & Optimization
-
Site Analytics & Weekly Report
-
User Experience Optimization
-
Site Performance Optimization
-
Form Submissions CSV
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Maintenance & Bi-Weekly Backup
-
Optimization Recommendations
-
8 Hours Consultation Time
-
10 Content Updates / Additions
-
6 Hours Priority Support
See Evolution Terms
Platinum Plan
Strategic Evolution-
Priority Access & Service
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Advanced Security & Audits
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CloudGuard IP Blocking
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Custom Admin & User Roles
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Encrypted Email Forms
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Security Monitoring & Audits
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SEO & Meta Data Optimization
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Directory Listing Management
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Error & 404 Monitoring
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Mobile Optimization & Repair
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Asset Management & Optimization
-
Site Analytics & Recommendations
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User Experience Optimization
-
Site Performance & Optimization
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Goal Assessment & Strategies
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Form Submissions CSV
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Maintenance & Weekly Backup
-
Evolution Strategy & Planning
-
12 Hours Consultation Time
-
15 Design / Content Revisions
-
8 Hours Priority Support
See Evolution Terms
Managed Ecommerce Sites
Silver Plan
Foundation & Stability-
Secure Site Access
-
Security Monitoring & Audits
-
On-Page SEO Optimization
-
Directory Listing Management
-
Error & 404 Monitoring
-
Mobile Optimization & Repair
-
Asset Management & Optimization
-
Site Analytics & Monthly Report
-
Core Performance Optimization
-
Form Submissions CSV
-
Maintenance & Backups
-
Monthly Web System Review
-
4 Hours Consultation Time
-
5 Content Updates / Additions
-
4 Hours Priority Support
See Evolution Terms
Gold Plan
Optimization & Growth-
Secure Site Login & User Control
-
Custom Admin Dashboard
-
Security Monitoring & Audits
-
On-Page SEO Optimization
-
Directory Listing Management
-
Error & 404 Monitoring
-
Mobile Optimization & Repair
-
Asset Management & Optimization
-
Site Analytics & Weekly Report
-
User Experience Optimization
-
Site Performance Optimization
-
Form Submissions CSV
-
Maintenance & Bi-Weekly Backup
-
Optimization Recommendations
-
8 Hours Consultation Time
-
10 Content Updates / Additions
-
6 Hours Priority Support
See Evolution Terms
Platinum Plan
Strategic Evolution-
Priority Access & Service
-
Advanced Security & Audits
-
CloudGuard IP Blocking
-
Custom Admin & User Roles
-
Encrypted Email Forms
-
Security Monitoring & Audits
-
SEO & Meta Data Optimization
-
Directory Listing Management
-
Error & 404 Monitoring
-
Mobile Optimization & Repair
-
Asset Management & Optimization
-
Site Analytics & Recommendations
-
User Experience Optimization
-
Site Performance & Optimization
-
Goal Assessment & Strategies
-
Form Submissions CSV
-
Maintenance & Weekly Backup
-
Evolution Strategy & Planning
-
12 Hours Consultation Time
-
15 Design / Content Revisions
-
8 Hours Priority Support
See Evolution Terms
FAQ's
Our comprehensive Evolution Site Manager plans provide professional oversight, optimization, maintenance and support services beyond standard maintenance plans.
See also:
If your site needs more than support, we offer strategic rebuilds.
If your site is functional but underperforming, optimization may be the first step.
Most web projects begin with a custom build. See typical project investment for service-based businesses.
Keep your site, fast, sexy, and secure. See Plans for Details.
- Human Support: We don’t use AI bots to frustrate you from getting services you need. You can call, email, or text us at any time to get support or schedule work.
- Regular Updates: This includes updating the WordPress core, plugins, and themes. Updates often include security patches and new features, so it’s essential to stay current.
- Backups & Restoration: Regular backups of your website are essential for disaster recovery. Restoring a site, even from a backup, requires understanding and awareness of the state of the site content and configuration prior to restoration.
- Security Scans: Regularly scanning your site for malware or other security issues is crucial. We utilize top-of-the-line applications and plugins available to perform regular scans to alert us to any issues. When an issue is detected it is mitigated.
- Login Security & User Role Management: Custom login URL created for Admins and users. Administrators accounts should be well-protected, and provided with two-factor authentication. User’s should only be provided with access according to their role within the organization and website.
- Monitor and Optimize Website Performance & Uptimes: This involves monitoring site speed and uptimes regularly. And in the event of an issue arising, not only being able to troubleshoot or mitigate the situation, but recommend a course of action that takes into account plugin changes, theme changes, and other factors that may impact site performance.
- Database Optimization: Over time, your WordPress database can become bloated with unnecessary data. We regularly sweep and optimize your database. This service positively impacts site performance and speed.
- Situational Awareness of the Custom Site Configuration: In general, in order to perform these responsibilities, the site admin must constantly be updating their knowledge and awareness of evolving technologies, platforms, plugins, codes, regulations, and security concerns, and the potential conflicts, side-effects, and mitigation strategies for implemented fixes involved in the unique assortment of technologies that make up your website. This requires ongoing education, practice, and expertise, which is included within the fee structure.
- Goal Assessment: Quarterly review of website goals and adjust strategies as needed.
- SEO Analytics Systems: Our in-depth analytics systems provide data to help you make decisions and adjustments to the site due to market shifts.
- Content & Design Requests: Keep your website fresh and future proof. Improve site statistics through on-demand updated content and design layouts.
- Managed Hosting & SSL Certificate: Optional Top-tier WP Managed Hosting, Wildcard SSL Certificate and CDN (speeds load time) add-on to complete your plan.
SEO requires continuous evolution to enhance online visibility and organic traffic:
On-Page Optimization: Content remains king, and optimizing it for search engines and user experience is crucial. This includes keyword research, content creation, and ensuring high-quality, relevant, and engaging content.
Technical SEO: Ensuring that websites are technically optimized for search engines is essential. This involves tasks such as improving site speed, optimizing site structure and navigation, fixing broken links, and implementing schema markup.
Mobile SEO: With the increasing use of mobile devices, optimizing websites for mobile search is imperative. This includes mobile-friendly design, fast loading times on mobile devices, and optimizing for voice search.
Local SEO: For businesses targeting local customers, optimizing for local search is essential. This involves optimizing Google My Business listings, Yelp, and other local citations, and ensuring consistent NAP (Name, Address, Phone Number) information across online platforms.
User Experience (UX) Optimization: Search engines increasingly prioritize user experience, so optimizing for UX is crucial for SEO. This includes improving site navigation and layout for reducing bounce rates and enhancing overall user satisfaction.
SEO Analytics and Reporting: Comprehensive analytics and reporting help track the performance of SEO strategies and identify areas for improvement. This includes tracking keyword rankings, organic traffic, conversion rates, and other relevant metrics.*
SEO Audits and Strategy Development: Conducting regular SEO audits helps identify technical issues, content gaps, and optimization opportunities. SEO services include developing tailored strategies based on audit findings to improve overall search visibility.
*Per Plan
AEO (Answer Engine Optimization) is like SEO, but for chatbots. It is the practice of optimizing your content so search platforms can directly provide answers to queries, rather than just listing links.
Instead of focusing only on Google’s algorithms, AI-O considers:
- Structuring information so AI can interpret it and cite it (clear, factual, and well-organized writing).
- Using schema markup and structured data so AI tools can extract key points.
- Building authority and credibility across the web (so AI considers your content trustworthy).
- Creating content that answers questions directly and conversationally (how AI delivers results).
The goal: increase visibility in AI search and assistant results, not just Google’s rankings.
Which Is More Effective?
SEO is still essential for driving steady, long-term web traffic. Google and traditional search engines remain dominant in how people find businesses.
AEO is becoming increasingly important as more users rely on AI assistants to find, summarize, and recommend services. For example, if someone asks ChatGPT, “Find me a bookkeeping service in Sacramento,” AEO practices help make sure your business gets recommended.
How They Work Together
Neither replaces the other. Instead:
SEO gets you ranked in search engines.
AEO positions you to be surfaced in AI search tools.
Together, they future-proof your online presence.
You are always in full control of your website. We offer recommendations for changes and additions to your site based on SEO and Analytics reporting to assist you in reaching your goals.
Maintenance includes updates to the WordPress platform, theme, plugins, and security patches provided in the original site build as they become available.
Not all plugins play well together, and leaving your site to auto-updates can lead to conflicts, errors, breakages, and site crashes. Additionally, every website configuration is different and there is no “one-size-fits-all” approach – one must be attentive, mindful, and informed to the specific site build, which requires time, expertise, effort, and attention. Our plan offers manual updates by a web pro with understanding of your site and how to mitigate these issues.
You’re always free to add content to your site if you are experienced with the page builder of the site. If you are unsure about using the page builder, simply contact us to have your content added.
Adding new pages, changing the layout, adding plugins, new code, or new integrations, adds more complexity, risk, vulnerability, liability, and may add to the costs of managing your site. To protect the security, quality and performance of the site as a whole, any third party plugin that jeopardizes the overall website integrity will be removed at Breakpoints’ sole discretion.
So check with us before you loading up on plugins or integrations, so we can make sure everything is compatible.
Once enrolled in a Plan, you’re able to make content and design requests which will be delivered one at a time, usually completed within one to three days depending upon the request.
- Web design work is limited to a single domain per client unless otherwise agreed to.
- Web design work refers to design work for that specific single client website, and does not include third party tools or technology integrations.
- It is limited to the layout, content, connectivity, and design theme of the self-contained website; basically, allowing for “remodeling” within the “walls” of your theme and site parameters.
- You may request additions or changes to text copy – provided by you. Copywriting and content development are additional.
The work being done on your site is handled by senior-level designers who have the unique knowledge of your particular site build. You’ll probably pay more for the time it takes someone else to get assimilated with your site, often through some errors and mistakes. And there is no need to negotiate pricing or payment schedules.
Depending upon your specific plan, we provide daily, weekly or monthly local, server, and cloud backups. We can restore your site from the point of backup, however you may lose any information you added after the date of the backup.
There are no “roll-overs” for services. This program allows you the services and support time up to the specified amount each month per the subscribed Plan. You may always choose to move up from your current plan to get additional time or services.
If you need additional services, you can always move up to a higher Plan, but you may only move once to a lower Plan during your current service term.
Plans are provided within 12 month commitment periods. When your plan ends, if you have not cancelled within 30 days prior to the end of the service term, your Plan will be automatically renewed for another 12 month term.
Built For What Comes Next
Unlock the Full Potential of Your Web Presence
Change is constant – in technology, search, and user expectations. Don’t get left behind.
We ‘future-proof’ websites by developing adaptable systems, maintaining technical health, and continuously improving user experience. The result is a site that remains relevant, resilient, and effective – not just today, but as the future evolves.