Web Design & Development / WordPress

Case Study

Association Management Company
Services
  • Logo Refresh
  • Content Development
  • Web Design & Development

Silvercreek Association Management

Visit the Site: SilvercreekAM.com
Silvercreek Association Management is the fourth largest association management company in California, providing homeowners associations and commercial property owners with professional management services.

About the Project

Following our assessment of the Silvercreek website, it became apparent that there were significant areas for improvement. Feedback indicated that the current website lacked visual appeal, and content fell short of expectations for their diverse audience, as well as missing information for key revenue sources. Silvercreek’s client base comprises of both professionals and homeowners spanning various ages. Addressing the challenge of a new site would involve structuring information and navigation intuitively for homeowners who may not be technologically savvy, while simultaneously maintaining a level of sophistication appealing to potential professional and commercial clients. Additionally, Silvercreek expressed a desire to refresh and realign their brand, which had become diluted in inconsistent color schemes and communication strategies.

Objectives / Goals
  • Improve the overall aesthetic and user experience and make the site more engaging.
  • Fully align the new website to recent rebranding to harmonize the online and offline environments.
  • Build SEO foundations to increase search engine traffic and drive future growth.
  • Make site accessible for different levels of technological abilities.
  • Emphasize office locations and provide services for Commercial Management.
Challenges
  • SEO Deficiency: The original content lacked essential SEO keywords, leading to poor search engine visibility and limited organic traffic.
  • Design Appeal: Outdated aesthetics and a cluttered layout undermined the company’s credibility and failed to engage visitors effectively.
  • Content Misalignment: The content failed to speak to the professional needs and preferences of Silvercreeks target market.
  • Missing Information: Key services were left out resulting in missed opportunities for lead generation and revenue.

Before

After

Our Approach

  • Comprehensive SEO Audit: We conducted a thorough analysis of the company’s website to identify existing keywords and areas for improvement. By leveraging advanced SEO tools and industry best practices, we crafted a strategy to enhance search engine visibility and drive organic traffic.
  • Strategic ReDesign: We developed a fresh, modern design that reflected their brand identity and resonated with their target audience. Emphasizing user experience, we streamlined navigation, optimized layouts, and incorporated visually appealing elements to enhance engagement and conversion rates.
  • Content Realignment: Through market research and audience analysis, we crafted compelling, tailored content that addressed the pain points and aspirations of Sivercreek’s mixed target market. By aligning messaging with customer needs, we aimed to foster stronger connections and drive meaningful engagement.
Implementation
  • SEO Optimization: We meticulously revised website content, meta tags, and URLs to incorporate relevant keywords and improve search engine rankings. Additionally, we optimized site structure and implemented technical SEO enhancements to enhance crawlability and indexing.
  • Design Transformation: Drawing inspiration from Silvercreeks industry trends, we redesigned the website with a focus on aesthetics, usability, and responsiveness. By integrating intuitive navigation and visually stunning graphics, we aimed to captivate visitors and encourage exploration.
  • Content Enhancement: Leveraging our content strategy and copywriting, we developed completely new content that resonated with Silvercreeks target audience. Through persuasive messaging, we sought to inspire action and drive conversions.
CONCLUSION
Through a strategic combination of SEO optimization, design revitalization, and content realignment, we successfully transformed Silvercreek’s online presence, positioning them for sustained growth and success in the competitive management market. By prioritizing user experience and relevance, we empowered them to better connect with their audience and achieve their business objectives.

Results

Improved Search Visibility
+87%
Enhanced User Engagement
+74%
Increased Lead generation
+69%
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